What if my ID was rejected?

ID Verification Rejection Cases

Your verification may be rejected in the following cases:

  1. Black-and-white photos

  2. Unclear or blurry photos

  3. Photos with light reflections

  4. Photos that are too small

  5. Expired ID cards

  6. Scanned copies or screenshots of the ID


To ensure successful verification, submit a clear, valid, and original photo of your ID.